About the program
Client Keeper offers an optional text message program called MYRA Text Messaging. It lets a Client Keeper subscriber send a text message to MYRA — the AI assistant built into that subscriber's own Client Keeper CRM account — and receive MYRA's reply by text. Subscribers use it to look up a contact, add a note, or otherwise manage the data in their own CRM account from their phone.
The program is conversational and strictly 1:1. MYRA replies only to a message the subscriber sent first; it does not send recurring alerts, broadcasts, marketing, or promotional content, and it never sends a message to anyone other than the account holder who enrolled the number. Client Keeper does not use this program to message the contacts stored in a subscriber's CRM.
The program is available to Client Keeper subscribers in the United States only. It is an optional feature of an existing Client Keeper subscription — enabling it costs nothing extra, and declining it does not limit any other part of the product.
How to opt in
Opt-in is entirely user-initiated and cannot be completed by anyone who does not control both the Client Keeper account and the mobile phone being enrolled. There is no web form, no purchased list, and no way for one person to enroll another person's number.
- The user signs in to their own Client Keeper account and opens Settings → Experiments.
- The user turns on MYRA Text Messaging. Client Keeper displays the consent disclosure below and issues a one-time link code that is visible only inside that signed-in account.
- The user texts that one-time code from their own mobile phone to MYRA's number, +1 479-302-6647. Sending that text is the user's affirmative opt-in — no message is delivered to a number that has not texted in first.
- Back in Client Keeper, still signed in, the user approves the phone number the code was received from. The number is linked to the account only after this in-account approval.
- Client Keeper records the consent timestamp, the account that enabled the feature, and the approved mobile number.
Consent language shown at opt-in
The following disclosure is displayed in Client Keeper at the moment the user enables the feature and is issued their link code:
"Text MYRA, the assistant in your Client Keeper account, from your own phone. MYRA replies only to messages you send — no marketing messages. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. See our SMS terms at clientkeepercrm.com/sms-terms and our Privacy Policy at clientkeepercrm.com/privacy-policy."
Consent to receive text messages is not a condition of purchase of any good or service, and is not required to buy or use Client Keeper.
Program disclosures
- Message frequency varies. MYRA replies only when you text it, so how many messages you receive depends entirely on how often you choose to message MYRA.
- Message and data rates may apply. Check with your mobile carrier for details about your plan.
- Opt out at any time: reply STOP to any message to cancel. You will receive one final message confirming that you have been unsubscribed, and no further messages will be sent. You can also turn the feature off at any time in Client Keeper under Settings → Experiments, which unlinks the number.
- Need help? Reply HELP to any message for program information and contact details. You can also email support@clientkeepercrm.com or call +1 479-332-9631.
- Carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with the service providers that transmit messages on our behalf and only for that purpose.
Messages you send to MYRA are processed to answer your request against your own Client Keeper account data and are handled under our privacy policy. See the SMS section of our Privacy Policy for details on how we collect, use, and protect your information, or read the full Privacy Policy.
Contact
Questions about MYRA Text Messaging can be sent to support@clientkeepercrm.com or called in to +1 479-332-9631.
You can also review our Privacy Policy and Terms of Service.